CRST The Transportation Solution, Inc. is Delivering Promises and Driving Success to Ensure Everyone Has What's Needed to Live and Thrive. Today, more than ever, we are looking for talented individuals who will help us bring this vision to life.

Vehicle Response Maintenance Coordinator

CRST Equipment Solutions is actively seeking a Vehicle Response Team (VRT) Coordinator in Cedar Rapids, IA – Apply today!

Do you thrive in a fast-paced environment where the ability to multi-task is a must and seek a position that provides a significant impact on the success of a business? If so, our Vehicle Response Team is the spot for you.

Why You Should Pick CRST:

  • $18.50/hr starting wage + $2,400 annual shift differential
  • Our benefits are designed with employees in mind. CRST offers competitive pay; major medical insurance, dental, vision, and a wellness plan; paid time off, parental leave, 401(k), life insurance, and short-term disability

Job Summary: The Vehicle Response Team (VRT) Coordinator is responsible for providing customer service and overseeing equipment breakdowns including all mechanical/accident repairs outside of CRST service locations for all CRST operating groups.
Job Schedule: Tues-Sat (1:00 PM-10:00 PM)

Essential Duties and Job Responsibilities:

  • Coordinate with professional driver/operations department to ensure equipment is routed to a service provider for preventative maintenance (PMs) and repairs.
  • Monitor the progress of repairs with external service providers, record updates as needed, and complete repair orders in Transman (CRST Equipment Solution's operating system).
  • Answer and coordinate inbound/outbound phone calls.
  • Inform CRST Operations daily of equipment status.
  • Negotiation of repair and labor costs with external service providers.
  • Perform invoice/com check reconciliation.
  • Perform other customer service duties and tasks as assigned.

Preferred Qualifications:
VRT has a training program covering all duties and responsibilities in the department. No previous experience is needed.

  • HS Diploma or GED required
  • Associates Degree in relevant field is preferred

To apply, please email your resume to mccall.atwater@crst.com.

Tagged as: Customer Service

To apply for this job please visit phg.tbe.taleo.net.