Vehicle Reliability Coordinator – After Hours

Join one of the largest and fastest-growing, privately owned transportation companies in the US.
CRST is seeking a full-time After Hours VRT Coordinator in Cedar Rapids, IA to join us.

Job Schedule: Tuesday-Saturday (1:00 PM-10:00 PM)
Compensation: $18.50/hr. Starting Wages + $2,400/year Shift Differential (Paid Bi-Weekly)

Our team enjoys the following perks:

• Current Employees Get $400 for Referrals
• Paid Vacation, Sick, and Personal Time Starting on Day 1
• 401(k) Matching
• Paid Medical, Dental & Vision

To get in contact with a recruiter, please text McCall Atwater at 319-440-1034 or email your resume to mccall.atwater@crst.com.

Job Summary: The Vehicle Reliability Team (VRT) Coordinator is responsible for providing customer service and overseeing equipment breakdowns including all mechanical/accident repairs outside of CRST service locations for all CRST operating groups.

Essential Duties and Job Responsibilities:

• Coordinate with professional driver/operations department to ensure equipment is routed to a service provider for preventative maintenance (PMs) and repairs.
• Monitor the progress of repairs with external service providers, record updates as needed, and complete repair orders in Transman (CRST Equipment Solution’s operating system).
• Answer and coordinate inbound/outbound phone calls.
• Inform CRST Operations daily of equipment status.
• Negotiation of repair and labor costs with external service providers.
• Perform invoice/com check reconciliation.
• Perform other customer service duties and tasks as assigned.
  

Talent Qualifications & Requirements:

VRT has a training program covering all duties and responsibilities in the department. No previous experience is needed.

• High school diploma or equivalent required.
• Pass CRST background check and drug screen.
• The ability to work independently as well as in a team setting.
• Strong decision-making skills
• Phone triage and incoming call experience preferred.

Tagged as: Operations