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CRST The Transportation Solution, Inc. is Delivering Promises and Driving Success to Ensure Everyone Has What's Needed to Live and Thrive. Today, more than ever, we are looking for talented individuals who will help us bring this vision to life.

Director – Infrastructure

Corporate Overview: CRST The Transportation Solution, Inc. is delivering promises and driving success so we can all have what we need to live and thrive. We need talented individuals to help us bring this vision to life.
Division Summary: Our IT team oversees a large network of locations that support CRST initiatives. IT roles encompass everything from software developers to application administrators to help desk/desktop support. Our IT pros keep CRST secure and operating efficiently so we can reach our strategic goals.

Role Summary: The Director of IT Infrastructure reports to the Vice President – Infrastructure & Applications Services and has responsibility for IT infrastructure and operations across the CRST enterprise. The scope of this responsibility includes but is not limited to data and voice networks, data centers, servers, primary and back-up storage, hypervisor and operating system software, domain controllers, file servers, Active Directory, email and O365 administration, deskside support, helpdesk, computer operations, and administration of the information security program. To successfully manage these systems and activities this leader will manage a team of engineers, technicians, administrators, and 3rd party service providers, build strategies, perform technical trade studies, make technical decisions, provide technical direction, develop compelling business cases, manage asset inventory, maintain meticulous records, develop and manage budgets, build implementation plans, make and keep delivery commitments, establish processes, policies and practices based on best practices (ITIL, etc.), and establish a standard of outstanding customer service.

Role Responsibilities: 

  • Builds and manages technical teams and 3rd party service providers
  • Manages all company data centers and IT equipment spaces (organized and disciplined) – including consolidation and colocations
  • Manages company voice and data networks and equipment
  • Directs IT help desk and desk side support services
  • Collaborates with IT Security Officer / Team on the information security program and addresses any Infrastructure vulnerabilities and gaps including systems patching etc. expeditiously
  • Develops and maintains an infrastructure technology roadmap
  • Develops appropriate backup and disaster recovery solutions, plans, and documentation
  • Performs infrastructure tests and audits to verify capabilities and comply with standards
  • Develops and manages IT policies, practices, and processes
  • Manages infrastructure projects from requirements analysis, through solution design, implementation, documentation, testing, and support
  • Maintains detailed and accurate IT asset inventory including software licenses, warranty information, and support contracts
  • Maintains network and data center design and configuration documentation
  • Develops and controls the annual operating and capital expenditure budget to ensure it is consistent with overall strategic objectives of IT and the enterprise and is within plan
  • Establishes a change management process to manage changes to infrastructure configurations 

Experience needed:

  • Bachelor's degree in Information Systems, Computer Science, Electrical Engineering, or a related discipline or the equivalent combination of training and experience required
  • 10+ years of technical experience designing/implementing/managing networking, computer hardware, data center, or equivalent Infrastructure technology
  • 5+ years of technical leadership experience
  • Experience with vendor management, technology procurement and IT asset management
  • Understanding of “Co-locations” and “Cloud Options & Migrations”

Did you know?

  • CRST is one of the largest privately owned trucking companies in the United States. That means you can count on our experience and ongoing commitment to provide the best service to our customers and the best work environment for our employees.
  • We’re family owned. We’re dedicated to building on our founder’s legacy to make CRST the transportation solution.
  • CRST is headquartered in Cedar Rapids, IA. Our midwestern hometown is known for strong values, commitment to our community, and the success of manufacturers and producers here and throughout the country. When we thrive, America thrives!  

Tagged as: Information Technology

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