CRST The Transportation Solution, Inc. is Delivering Promises and Driving Success to Ensure Everyone Has What's Needed to Live and Thrive. Today, more than ever, we are looking for talented individuals who will help us bring this vision to life.

Business Analyst II / Product Owner

Over the next few years, CRST The Transportation Solution will be implementing significant enterprise wide system and software upgrades. In support of this project, and of future needs, we are expanding our personnel and adding new positions within our Information Technology team, located in Cedar Rapids, Atlanta, Fort Wayne and Buffalo. We are seeking new IT skills and resources in the areas of help desk technicians, project managers, business process analyst, application administration and software development. It is an exciting time to join an organization who is investing heavily into the future, come and be a part of something big!

Role Location: Cedar Rapids, Iowa – we will cover your relocation! 

Role Summary:

  • Responsible for leading functional design, Workflow, and document 'as is' and 'to be' processes and perform gap analysis that results in detailed user requirements.
  • Conduct use case analysis of the customer needs driving to functional design and data dependencies by interacting with business customers, upstream and downstream system owners to gather and define requirements.
  • Lead development teams in refining the acceptance criteria related to new requirements.
  • Organize and prioritize the product(s) backlog of requirements, manage priority, technical debt, bugs, and standard maintenance in a way that will deliver the key milestones identified on the roadmap in the committed timelines.
  • Engage with application designs, technical leads, and members in implementing the design through the agile delivery process
  • Write acceptance test cases and quality gate check for functional releases
  • Participate in all related Agile/Scrum ceremonies including backlog refinement, backlog management, prioritization, demos, retrospectives, and others.
  • Lead the end-of-sprint product demonstrations that showcase the new features the product(s) is delivering.
  • Work with the team(s) Scrum Master to manage projects by tracking and monitoring progress, risks, and issues.
  • Report on status and recommend corrective actions to ensure successful completion of requirements. Escalate issues and potential missed timelines/scope as necessary.
  • Maintain and distribute release notes to users, stakeholders and other interested parties.
  • Maintain robust product and technical documentation and support other members in the creation of training, change management and marketing materials related to the product(s).

Role Requirements:

  • Bachelor's Degree in Science / Technology or equivalent experience.
  •  2+ years of experience working as a Business Analyst/Product Owner in developing requirements, writing use cases, and creating requirements documents and process flows focused in custom software development/ Platforms.
  • Experience working with Web/Mobile/ API applications involving customers and business transactions
  • Strong knowledge of Jira, Confluence, Microsoft Office, and other role-specific tools.
  • Preferred with experience in writing SQL queries, data analysis, and validation.
  • Experience as a scrum master.
  • Exposure to working with international team(s) and agile models and n-tier Application
  • Exposure to test scenario building and acceptance test cases
  • Excellent verbal and written communication skills.
  • Domain exposure to Transportation and Logistics is desired
  • Reside in Cedar Rapids, IA


Did you know?  

  • CRST is one of the largest privately owned trucking companies in the United States. That means you can count on our experience and ongoing commitment to provide the best service to our customers and the best work environment for our employees.  
  • We’re family owned. We’re dedicated to building on our founder’s legacy to make CRST the transportation solution.  
  • CRST is headquartered in Cedar Rapids, IA. Our midwestern hometown is known for strong values, commitment to our community, and the success of manufacturers and producers here and throughout the country. When we thrive, America thrives!   

Tagged as: Information Technology

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