The Challenge
Automotive services are in high demand. That means a steady supply of tires must be delivered to multiple locations efficiently and on time to meet clients’ needs in the United States. While this might sound simple enough on the surface, the truth is there are few shipping providers with the skilled staff and equipment to safely and expertly do the job.
Dedicated should always be the most predictable and high-performing piece of a company’s transportation spend. We always strive to be that collaborative partner with our customers to improve productivity and reduce costs with a focus on safety, service, and sustainability.
– Jeff Bethers, Senior VP Dedicated Sales
Each Delivery Required:
- Drivers able to safely navigate busy parking lots
- Hand unloading freight using appropriate equipment
- Communication with each store’s staff to coordinate delivery times
A Successful Service Strategy
CRST understands that providing the best service to meet their clients’ distinct needs starts with hiring and retaining the top professionals for this work while investing in the proper equipment to ensure safe and efficient deliveries.
To meet this customer’s specific requirements, CRST provided a systematic and seamless approach which included:
- Elite Professional Drivers
CRST drivers are skilled at high-touch, complex unloads – eager to fingerprint every box of the trailer for efficient, safe, and customer-focused deliveries. - Equipment Investments
We don’t just bump docks. Pallet jacks and conveyor systems are investments we make to ensure we can effectively manage freight. - Load Optimization
Every cubic inch of the trailer counts, every mile driven carries costs. We are pros at optimizing trailer space and creating efficient routing. - Delivery Notifications
To ensure maximum efficiency we use geofencing technology to provide push notifications communicating precise delivery times. These real time updates resulted in decreased labor costs and warehouse efficiencies for the client. - Collaborative Management
Fleet managers engage daily on all deliveries to further our partnership in performance, increasing efficiency and improving on-time delivery. This program has helped with driver retention so customers have a “regular” driver from week to week.
Transparency is so important right now. CRST built custom technology to provide delivery notifications to our clubs. These tracking details allowed the clubs to staff appropriately and our consumers know when to bring their vehicle in to get their new tires installed.
– SR. Buyer, North American Transportation
The Results
CRST was able to successfully meet every requirement. What started as a search for a “solution” quickly turned into a strategic partnership. Not only was CRST able to deliver products according to schedule safely and efficiently, but they also helped the client reduce warehousing and staff costs.
Ready To Work With CRST?
For nearly 70 years, CRST has provided solutions to keep America’s supply chain moving. We plan to continue that trend for decades to come through our unmatched service and delivering on our promises.
Ready to talk with a CRST Dedicated Solutions expert? Connect with us today.
Connect with us at: https://crst.com/transportation-solutions/dedicated-solutions/
