The Challenge:
To ensure it met monthly sales goals and crucial objectives, the Fortune 100 company’s manufacturer had high requirements for its logistics partner:
- Design a streamlined solution that could accommodate internationally manufactured products delivered to a single warehouse
- In the warehouse, provide synchronized logistics, dynamic inventory management and optimization to ensure products from multiple aircraft moved smoothly through the supply chain
- Meet a requirement of 100% accuracy for purchase order lines, with every item pulled, packed and shipped complete – a process that required a high level of automation to reduce manual error and maintain efficiency
Our Solution:
CRST’s Specialized Solutions team designed and implemented a comprehensive logistics and warehouse management system to meet the exacting requirements, including:
- Dedicated truck capacity: Partnered with a global express carrier to streamline product transfers from plane to warehouse for immediate and efficient delivery
- Enhanced automation: Redesigned barcode scanner displays for workflow and processing efficiency
- Warehouse optimization: Reconfigured layout, added sorting areas and optimized dock usage for inbound freight and outbound shipments
- Resource expansion: Increased trucks, equipment and staff for seamless operations without bottlenecks
- Precision inventory management: CRST’s CPM Inventory Management System provided flexibility to customize processes for each SKU, ensuring complete visibility and accuracy
- Proactive coordination: Coordinated hourly dock appointments for a smooth flow from warehouse to the customer’s national distribution center
Results:
CRST’s Specialized Solutions team delivered critical outcomes for the manufacturer and its Fortune 100 customer:
- On-time fulfillment: 100% order accuracy with no partial shipments
- Operational efficiency: Streamlined processes and automation to reduce turnaround times
- Scalable capacity: Added resources for flexibility and high-volume handling
- Customer satisfaction: Timely, accurate deliveries kept the project on schedule and budget
CRST met expectations and showcased its expertise in supporting complex supply chain operations. With its partners, the team built a foundation for success and future growth.
