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Agent Spotlight: Lori Turner Leads Gem Logistics with 37 Years of Expertise

Lori Turner, owner of Gem Logistics LLC, has 37 years of experience in flatbed freight and runs her operation like a family-oriented business with 12 owner-operator drivers. Her Detroit-based fleet uses a majority of Conestoga trailers, making her fleet versatile and unique within CRST. She values her partnership with CRST, having transitioned smoothly into agency ownership after her mentor retired.
Lori Turner, owner of Gem Logistics LLC, standing proudly in front of her fleet of Conestoga trailers in Detroit, Michigan.

The Team & Assets 

Gem Logistics is a team of two employees, managing an all-owner-operator fleet of 12 drivers, each domiciled out of Lori’s office. A unique aspect of her fleet is their use of Conestoga trailers, which require both skill and a strong sense of personal ownership. In fact, the Detroit office boasts more Conestoga trailers than any other CRST flatbed fleet. 

Advice for New Agents 

Lori’s tip for new agents? Build connections within the company.

“Call some of the existing agents and see if you can put together lanes that work for both of you,” said Lori.  

Growing the Business 

Lori is eager to get more involved in the pricing process for national accounts, seeing it as a valuable opportunity to drive growth for Gem Logistics. 

Why CRST? 

After 21 years with CRST and almost eight of those years as the Agency Owner, Lori says CRST made the transition seamless to become an agent. “The money is good, and I know who to go to when I need help.” Lori took over the Detroit operation when her mentor, Chuck Graham, retired after 35 years of running the company.